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Software Customer 101

by "mkarlesky" <karlesky@[EMAIL PROTECTED] > Feb 4, 2007 at 01:28 AM

We're a software development shop that builds custom software for 
businesses. Increasingly, we've found ourselves helping business 
clients understand the business model associated with the software 
we're estimating or working on. Too often, we've needlessly wasted 
time researching and estimating a project only to realize later that 
the client had no idea whether the expenditure was worthwhile. The 
potential customer would see the estimate and suffer sticker shock 
because he or she was calculating value with their gut instead of with 
a spreadsheet.

Having been around for six years, we've learned a great deal about 
software success and failure for our clients. I'm not referring to 
bugs (the way we write software eliminates an order of magnitude or 
more of flaws over traditional methods). I'm talking about the 
economics, reality, and value of software projects: What cost savings 
or profit generation can I expect from a piece of custom software? 
Will we get rich off our killer app? Do we realize that software has a 
lifecycle and is never truly "done"? Do I understand how to manage the 
risks of a software development project?

So, we're now giving away what we've learned. In an attempt to educate 
our potential customers and the market in general, we've created an 
online course of sorts on our blog entitled "Software Customer 101". 
The "syllabus" and first posts in the series are now available. We 
hope you might find value in it and would love feedback and comments 
as we continue to flesh it out over the coming weeks and months.

The Syllabus
http://spin.atomicobject.com/software-customer-101/

Welcome to the Course
http://spin.atomicobject.com/2007/01/28/welcome-to-software-
customer-101/

Class #1 - The Nature of Complexity
http://spin.atomicobject.com/2007/01/29/the-nature-of-complexity/

--
Mike Karlesky | Vice President
Atomic Object | We build ridiculously good software...
http://atomicobject.com
 




 1 Posts in Topic:
Software Customer 101
"mkarlesky" <  2007-02-04 01:28:20 

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