Hello all. I'm a freelance re****ter doing a piece for Computerworld on
the most common types of users, and how service/sup****t pros like
yourselves deal with them. I'm looking to interview people to come up
with, say, five archetypical user types (for example.."the know it
all" or "the dream user.").
I'd love to get your feedback to include in this piece. Drop me an e-
mail and let's chat! Look forward to hearing from you.
Lisa DiCarlo
lisadicarlolee@[EMAIL PROTECTED]
