Bendor Park, Polokwane, Limpopo Province, South Africa – September 1,
2003
Many persons find themselves in supervisory and managerial positions,
without ever being briefed on how to perform their managerial duties.
Maybe some went on a brief seminar explaining to them one or other of
the many facets facing a manager today. At least 30% of the work force
is in charge of a group of people, a section, a department or the
whole organisation.
After being promoted or appointed into a managerial position, one
usually experiences a brief spell of feeling proud to have been
perceived by superiors as being capable for the job. Then gradually
reality appears on the horizon in the form of frustrations and a huge
amount of stress. The pitfall is that persons are promoted and
appointed on grounds of previous exhibition of superior technical
knowledge or performance. As a manager, however, possession of
superior technical proficiency dwindles away into the background of
the mind as being helpful at the most. What now becomes more im****tant
is the ability to manage human beings. Suddenly it is no longer a
question of how good you yourself are performing, but how good your
group of human beings is performing. If they are good, they make you
look good too.
There is only one way to get out of the dilemma of managerial
frustrations and accompanying stress and get on the pathway to
managerial success. That one way is to gain the necessary knowledge on
how to lead and manage human beings.
There is, however, for many managers, a psychological barrier to
improvement. The barrier is that they may think their positions make
them immune to the requirements of improved managerial abilities. This
can also properly be nicknamed as positional arrogance. Therefore,
they never think they can improve and just keep on stressing
themselves and those around them in the false self-belief that they
are good managers. More often than not, self-image is totally
different from how others around us perceive and experience us. This
can easily become anyone's crater of false belief. It is much wiser to
more closely match self-image with the image others have of you. Then
start to cloak yourself with the required knowledge on management
issues to change your own previous insights. Life is a never-ending
continuous learning process. Respect of others by virtue of positional
status is not automatic. You must earn their increased respect and
esteem by displaying your improved capabilities, insights, attitudes
and leader****p style.
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