I am trying to movee my domain from one registrar to another since 9
May. The process seems easy: first I get an authorisation code from the
old registrar and then I use it to start the transfer from my account at
the new registrar. No success so far.
The new registrar writes: "The time can vary between 1 and 10 days, even
more in the event of a mishap. It is composed of two parts: - First
phase: authentication of the request: it depends on the speed with
which transfer contacts answer our e-mail requests for confirmation.
Duration of this phase: from 0 to 5 days."
In this case, they send the transfer request to sup****t@[EMAIL PROTECTED]
(oldregistrar)
and then they get no answer. To me they say: "If nobody answer, the
transfert will not be done."
When I ask the old registrar they say "I am not seeing this domain in a
pending transfer status. I do not see that we would have denied any
transfer request." and "We would not be in the position to not respond
unless this was already in a pending transfer status. I can assure you
that we don't do anything to stop outgoing transfers and that we haven't
done anything to either not respond to, or block any transfer requests."
Who of them is wrong? Is there anything else I have to do? There is no
blocking or anything like that on the domain as far as I know.
--
Per Johansson
