On Wed, 05 Mar 2008 19:34:40 -0800, Evan Platt
<evan@[EMAIL PROTECTED]
> wrote:
>I'm still waiting for a reply after sending my name, whatever they
>send next will be good, and I'm confident it won't be a confirmation
>they've released the hold. And yes, this hold was placed on my account
>early January. They sure were quick to cancel the order, but
>apparently releasing the hold on the PayPal transaction takes IQ they
>lack.
Yep, just got an e-mail from Deepak Bhargava, Rep ID 113643 telling me
"I can see from the records that order has been cancelled and please
check with your credit card company; if the order amount has been
reversed."
This is after TWICE telling them it's a PAYPAL hold on the funds in my
PAYPAL account.
Apparently a heartbeat is all that's required to work customer service
at Dell.
I hope I get a "Customer Service Survey" after this one.
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