"Gonz" <T o p @[EMAIL PROTECTED]
S e c r e t . c o m> wrote in message
news:FE81k.63510$SA7.12277@[EMAIL PROTECTED]
> Had the card reader, and the number you have to respond with wasn't
being
> recognised.
> Called Natwest up and they kept unlocking the card so I could try again.
> Constantly getting unrecognised number via the card reader.
>
> Turns out that if you change your pin number (which I had done, and
which
> they advise you do as a security precaution) it messes up the online
> banking thing with the card reader, and a new card has to be issued.
>
> They are sending me a new card, and the best thing is I have to have the
> old original number that may have been a security issue, and why I
changed
> the pin.
>
> When I get the new card, I can't change the pin, otherwise it'll mess up
> the card reader and online banking, and I'll have to wait a few days for
a
> new card to be issued and go back to the pin that was a security issue,
> and the reason why I changed the bloody pin for.
>
> Thanks.
Although your message has nothing to do with this group, it is quite
amusing.
I would advise every customer to either ditch the account, OR, keep
changing
the pin
and keep requesting new cards. They will soon get sick of it and fix it.
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