matthew.larkin@[EMAIL PROTECTED]
wrote:
> On Jun 3, 1:32 pm, David Quinton
> <usenet_2005D_em...@[EMAIL PROTECTED]
> wrote:
>> On Tue, 3 Jun 2008 11:02:26 +0100, "Gonz" <T o p @[EMAIL PROTECTED]
S e c r e t . c o
>>
>> m> wrote:
>>> Had the card reader, and the number you have to respond with wasn't
>>> being recognised.
>> IMO it was a total c0ck up from start to finish.
>> They sent me our card and letter said "here is your replacement OnLine
>> banking card".
>> We'd never had one before.
>> No mention of a machine at all on that letter.
>>
>> 2 wks later, machine turns up.
>>
>> I rang to ask them why they'd said "replacement card" and she said
>> something along the lines of "that's because we sent part of a batch
>> of cards out that were wrong and had to reissue them".
>>
>> Amateurs!
>>
>> (and I have changed the PIN - so I've go that further wasting of my
>> time to follow...)
>> --
>> beonscreen.com - your ticket to appearing on TV
<http://www.bizorg.co.uk/shopping/beonscreen.php?t=unf>
>
> Is this the system where you get a smart card and a card reader (a bit
> like a calculator that you slot the card into the back of?)
>
> Mine works brilliantly, and I've changed the pin code successfully.
> Mind you, mine is a business customer card / card reader. I have to
> say that the simplicity of use is brilliant, and it certainly makes me
> feel that the transactions have that additional element of security
> about them.
>
> But of course, YMMV
>
> Matt
Strange they sent me one but I don't use it, still use the on-line
banking but don't use the calculator thing?? Only annoying thing is I
used to access on-line banking with Linux & Firefox & now they've
changed something so it's got to be Windoze & IE something about extra
security what a laugh.
Alan...
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