On Jun 3, 1:32=A0pm, David Quinton
<usenet_2005D_em...@[EMAIL PROTECTED]
> wrote:
> On Tue, 3 Jun 2008 11:02:26 +0100, "Gonz" <T o p @[EMAIL PROTECTED]
S e c r e t . c o
>
> m> wrote:
> >Had the card reader, and the number you have to respond with wasn't
> >being recognised.
>
> IMO it was a total c0ck up from start to finish.
> They sent me our card and letter said "here is your replacement OnLine
> banking card".
> We'd never had one before.
> No mention of a machine at all on that letter.
>
> 2 wks later, machine turns up.
>
> I rang to ask them why they'd said "replacement card" and she said
> something along the lines of "that's because we sent part of a batch
> of cards out that were wrong and had to reissue them".
>
> Amateurs!
>
> (and I have changed the PIN - so I've go that further wasting of my
> time to follow...)
> --
> beonscreen.com - your ticket to appearing on TV
<http://www.bizorg.co.uk/s=
hopping/beonscreen.php?t=3Dunf>
Is this the system where you get a smart card and a card reader (a bit
like a calculator that you slot the card into the back of?)
Mine works brilliantly, and I've changed the pin code successfully.
Mind you, mine is a business customer card / card reader. I have to
say that the simplicity of use is brilliant, and it certainly makes me
feel that the transactions have that additional element of security
about them.
But of course, YMMV
Matt
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