In article
<28f52d97-7fae-46d8-b987-b3ac4f9fac66@[EMAIL PROTECTED]
>,
mycooltoast@[EMAIL PROTECTED]
wrote:
> Micro Center Microcenter NY sold a CPU with something else in box.
> Westbury New York
>
>
> Print Email
> Micro Center
> Phone: 516-683-6760
> Fax: 516-683-6766
>
> 655 Merrick Ave
> Westbury, New York, 11590
> U.S.A.
> Submitted: 6/6/2008 3:11:11 AM
> Modified: 6/6/2008 3:11:00 AM
> Re****ted By
> Richard
> Woodhaven, New York
>
> Click to learn more...
>
> On June 3, 2008 I purchased a CPU - AMD Phenom 9850 black from Tom
> Ardeljan (salesperson) along with a motherboard and memory. I got home
> installed the items and when I booted up the computer stated it was a
> 9600 Phenom. I checked the box that I just opened and it appears the
> box was resealed. THe CPU serial and the box serial did not match
> because the CPU inside was a lesser valued item. IT is a slower and
> buggier version of what I thought I bought. I then called the store
> the same day and explained what happened and they told me to bring it
> back. When I arrived customer service said the manager went home and
> to come back the next day. Since I needed the part that day I bought
> another CPU Phenom 9750 anticipating a return of the other product. I
> cme back the next day and spoke to the sales manager Gino Lavino and
> was told that he cannot accept the return because the CPU inside was
> different than what it said on the box. Since it has been opened he
> cannot tell if I put somehting else in the box when I went home. He
> suggested I call AMD and I was sent home with the CPU. I called amd
> and was intructed to call consumer affairs. At the end of all this I
> am stuck with a product I did not intend to buy in a box that does not
> match the product. I asked them if the product was returned before and
> they said no. So somwhere along the way someone opened the box and put
> something else inside and resealed it.
Sounds like a good reason to sue in small claims court, or at least
re****t the incident to the NY state attorney general. Good luck.
|
